Kerry Hudson works as a Spa Director at Chewton Glen in Hampshire.
What is your main responsibility at work?
I ensure that our standards are 5 star and our guests' expectations are met. This in turn means that I am constantly looking for up and coming trends, employing the best staff, re-visiting the guest journey whilst ensuring we provide the best service possible.
Managing a spa is not as relaxing as visiting it as a guest. How do you remain calm under pressure?
Being organised with the ability to adapt. Each team member in the spa learns very early that they need to be accommodating and quick to adapt. As long as we are calm, quiet in our movements no one will know or should know that we are under pressure.
What is the most unique treatment that you offer?
We have a fantastic wide range of treatments, however, we have recently launched a treatment called Quiro golf by Natura Bisse. The therapist massages the guests using a specially designed golf ball. The combination of the golf ball and the therapist's pressure really helps to release tension whilst avoiding that deep thumb/elbow pressure that can be painful.
When not at work, how do you enhance your wellbeing?
I am a true believer in “getting fresh air” even if its 5 minutes at the start of my day to gather my thoughts or by taking a workout outside. I vary my exercise routine constantly from high impact beach runs, to gentle sea swims. I also try to plan my diet for the week ahead. By planning your meals you are more likely to eat clean and fuel the body correctly.
Can you share with us your top wellness tip?
I recommend making time for yourself daily even if it’s only for 10 minutes (you’re worth it!) or to try gratitude journaling. This can help make you happier, so take time to appreciate what you have rather than what you don’t have. It’s also empowering - if you can alter your thoughts, you can change your life. Finally, it keeps you focused and thinking healthily. However you must completely switch off at this point and keep anything digital out of reach and sight. This alone will be empowering.
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